Join us this year to celebrate our 3rd Annual CX Day on October 6, 2015. CX Day is a global celebration of great customer experience and the professionals who make it happen. CX Day 2014 saw thousands of participants in online events, company celebrations and local networking events across the world. We anticipate this year will be even bigger and better!

Come back soon for updates on CX Day 2015 and how you and your organization can get involved. In the meantime, check out all of the great activities, celebrations, and awards from 2014.

Thank you for joining us for the second annual CX Day, a global celebration of companies and people that are creating great experiences for customers. See all that happened in 2014 and save the date for CX Day 2015, taking place on the first Tuesday of October!

Karl's CX Day Journey

Watch this video of Karl, the CX professional, who is passionate about implementing a customer experience strategy at his organization, making a difference at all levels of the company and celebrates CX Day!

Spread the CX Love

Do you love your customers? Does your company? Are you a customer at a business that has a great customer experience?

We want you to share photos that represent what great customer experience means to you.

Print one (or all!) of these signs, snap a pic and share it on your favorite social network with the hashtag #iheartcustomers to spread the love.

CX Day by the Numbers


CX Day Blog Carnival

The CXPA is thrilled to share with you insights from many leading bloggers in the CX industry. More than a dozen CX thought leaders are writing their thoughts about one of the six CXPA core competencies. These insightful blog posts will educate and inspire your CX journey. Celebrate CX Day by reading these contributions from the CXPA online community of professionals.

Exclusive Online Events for 2014

Hear from Steve Cannon, CEO, Mercedes-Benz USA, in a conversation with CXPA Founder & Chair, Bruce Temkin about on Mercedes USA’s customer experience journey, and how Mercedes USA has prioritized their customer-centric efforts.

Sign up for the webinar today »

See the line-up of events »

Sign up for more information »

Local Networking Events

Connect face-to-face with customer experience professionals in your city.

Where in the world we're holding events »

Company Celebrations

We'll help you spread the customer love in your organization.

Plan Your Celebration Now »

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