CX Day is a global celebration of the companies and professionals that create great experiences for their customers. Here is a snapshot of what the day has to offer:

From front-line employees to senior leaders, the annual CX Impact Awards showcase professionals from all backgrounds who have successfully led or supported customer experience initiatives. Winners are announced on CX Day.Learn More
Local networking events (LNEs) provide the opportunity for CX professionals to meet face-to-face for networking, learning and sharing. Check out the map to find out where people are meeting up near you.Learn More
CX Day is a great opportunity for your company to regain focus on the larger vision and the overall customer experience culture. CX Day is a time to pause, reflect and recommit to the customer experience company-wide.Learn More
Hear from customer experience innovators on topics like CX initiatives at the executive level, CX as part of an overall business strategy, brand values, and CX culture through webinars, Twitter chats, and Google+ hangouts.Learn More
The CX Day resources are a way for CX professionals to pool their resources and empower each other through communication and mutual encouragement. The CX Day resources are provided for CX Day participants to help manage and promote their own CX Day.Learn More

CX Day by the Numbers

Social Media Impressions
Webinar Views
Live Events at Cities Across the Globe


“Every company (and employee) should embrace Customer Experience Day. I love CX Day as an excellent way to learn together, moving the CX profession forward in common understanding and new insights through a wide variety of activities.”
Lynn Hunsaker

Customer Experience ROI Strategist
ClearAction (CCXP)

“If we can create a lot of positive energy from pulling together dozens of CX professionals, think about the power of pulling together thousands or tens of thousands of them. That’s why we created Customer Experience Day”
Bruce Temkin

Managing Partner & Customer Experience Transformist
Temkin Group (CCXP)

“The day was part of a larger company-wide effort to acknowledge individuals who create exceptional experiences for our customers, as well as creating an opportunity for us to discuss what it means to provide great customer service.”
Sheryl Warren

Corporate Vice President
New York Life Insurance Company