CX Day is a global celebration of the companies and professionals that create great experiences for their customers put on by the Customer Experience Professionals Association (CXPA).

What is the CXPA?

Hear from Customer Experience professionals like you on what CXPA membership means to them. The CXPA is a fun, collaborative community that is home to CX professionals from around the world who are committed to improving the Customer Experience. Members are able to network and access exclusive benefits with a CXPA membership that you can take with you along your career path. Our members from a variety of companies come together under the CXPA umbrella to share ideas and best practices with similarly-minded professionals.


What does CX Day have to offer?

Blog Carnival

On this “customer experience holiday” focused on celebrating great customer experience and the professionals who make it happen, we are thrilled to share insights from many of the leading bloggers in the space. We asked the bloggers to share their thoughts in one of five broad topics. You will find links to their posts below.

Grab some peanuts, popcorn, cotton candy, or carnival food of your choice and enjoy reading these very informative posts.

CX Day by the Numbers

Social Media Impressions
Webinar Views
Live Events at Cities Across the Globe


“Every company (and employee) should embrace Customer Experience Day. I love CX Day as an excellent way to learn together, moving the CX profession forward in common understanding and new insights through a wide variety of activities.”
Lynn Hunsaker, CCXP

Customer Experience ROI Strategist

“If we can create a lot of positive energy from pulling together dozens of CX professionals, think about the power of pulling together thousands or tens of thousands of them. That’s why we created Customer Experience Day”
Bruce Temkin, CCXP

Managing Partner & Customer Experience Transformist
Temkin Group

“The day was part of a larger company-wide effort to acknowledge individuals who create exceptional experiences for our customers, as well as creating an opportunity for us to discuss what it means to provide great customer service.”
Sheryl Warren

Corporate Vice President
New York Life Insurance Company